Privacy policy

Introduction

Faced with the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. This is why we are committed to respecting the confidentiality of the personal information we collect.

Collection of personal information

  • First name
  • Address
  • Postal code
  • Email address
  • Telephone / fax number

The personal information we collect is collected through forms and through the interactivity established between you and our website. We also use, as indicated in the following section, cookies and/or log files to gather information about you.

Forms and interactivity

Your personal information is collected via forms, namely :

  • Website Registration Form
  • Order form
  • Contact form

We use the information thus collected for the following purposes :

  • Order tracking
  • Contact
  • Processing your requests

Your information is also collected through the interactivity that may occur between you and our website, as follows :

  • Google Analytics
  • Facebook Pixel
  • Other tracking tools

    We use the information thus collected for the following purposes :

    • Contact
    • Improving our website and product offering

    Right of opposition and withdrawal

    We are committed to offering you a right of opposition and withdrawal regarding your personal information. The right of opposition is understood as being the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned during the request. collection.
    The right of withdrawal is understood as the possibility offered to Internet users to request that their personal information no longer appears, for example, in a mailing list.

    Permission to access

    We undertake to recognize a right of access and rectification to data subjects wishing to consult, modify or even delete information concerning them.

    Security

    The personal information we collect is stored in a secure environment. People working for us are required to respect the confidentiality of your information.
    To ensure the security of your personal information, we use the following measures :

    • SSL protocol
    • PCI Compliance
    • Access management - authorized person
    • Network monitoring software
    • Computer backup
    • Login / password
    • Firewall

    We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, as no mechanism offers maximum security, some risk is always present when using the Internet to transmit personal information.

    Person in charge of confidentiality

    Kim Santerre
    Coordonnatrice
    coordination@reseauthecell.qc.ca

    Any trouble?